Resources

Our company’s goal is to make our medicines and vaccines available to people so they can live longer, healthier lives. We focus on improving access and affordability because we believe no one should go without the medicines or vaccines they need.

It is critical that we understand, respect and honor the life experiences of patient communities. A central part of our work is engaging with and actively listening to patient communities at every opportunity possible. They share their health care journeys with us so we can:

1. Understand their perspectives and insights
2. Learn how we can better help them
3. Ask for guidance and consult with them on issues that directly affect them
4. Take their views and opinions into account in our company strategy and all that we do

In our interactions with patient communities, we are guided by these principles

1. Human connection: We strive for our interactions with patient communities to be “human” – in other words, health literate, uncomplicated (clear), meaningful, authentic and natural.
2. Ethics and integrity: We follow applicable laws, regulations and ethical codes in the regions and countries where we operate.
3. Independence: The independence of patient communities, especially patient organizations, is of utmost importance. We support patient communities and respect their need for autonomy, transparency and fairness.
4. Purpose and transparency: We want our work with patient communities to have meaning and purpose. To that end, we are open and transparent and know that patient communities uphold and value these same principles.